Enquiries & Complaints

Please contact us with comments, enquiries or complaints regarding our property management and operations support.

Our Contact Details

PROSIS PM Co., Ltd. 13F Mita Kokusai Building, 1-4-28 Mita, Minato-ku, Tokyo 108-0073, Japan Telephone: +81 3-6453-7991

Email Enquiries

Email enquiries are received by the Group contact team at PROSIS Co., Ltd. (info@pro-sis.co.jp). After confirming your consent to the sharing of information needed for the referral, the team connects you with PROSIS PM.

Review of Your Enquiry

Please identify the property, contracted services, nature of your enquiry and preferred contact method. We review the facts and coordinate with relevant parties. For services provided by another legal entity, we will direct you to that entity’s contact team.